Visit: 2 West Ridge Drive, Suite A, Phenix City, AL 36870 | Call: 334-787-8324

Free Diagnostics

We have a full technical staff ready to help you with any computer problems. Our team will give you a Free Diagnostic to assess your problem, offer a solution, and provide recommendations for future upgrades. With low and reasonable rates The Computer Guy 911 can provide better service than larger companies.

All computers that are serviced at The Computer Guy 911 are given a free diagnostic check for your PC or laptop. The diagnostic enables us to analyze the severity of the problem which may include basic maintenance, or more of a widespread problem. Performing these checks we can diagnose the problem ,consult with you on how it can be corrected and lastly, advise on future upgrades that may be necessary. We will consult with you before any work is performed so as the customer you can better understand why your system is not functioning properly.

These checks include but are not limited to:

  • Start up
  • Disk space
  • Drivers
  • RAM
  • Overall condition of hardware
  • Hard drive checks
  • Cables and connectors
  • Scan disk
  • Virus scan
  • Fan and Heating

Overall The Computer Guy 911 wants our customers to leave satisfied, informed and confident. You will know that whatever caused the initial problem has been corrected or whatever upgrades are needed in the future to completely resolve the issue.

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